Service scope and permitted use
Service scope is defined per package and RFQ. Unsupported use outside agreed scope is excluded by default.
Terms of Service (Draft baseline)
This public page summarizes the current terms baseline used for enterprise diligence. It is not a substitute for signed contractual documents.
Document status: Draft for legal reviewLast updated: 2026-02-17Owner: Legal
Final enforceable terms are provided in RFQ-linked agreements. This page provides orientation for procurement and legal review teams.
Baseline clause structure
Customer obligations and account security
Customers maintain authorized-user governance and secure credential handling in line with agreed operating procedures.
Support and response-time commitments
Response-time targets are defined in onboarding and contract artifacts, including severity-based escalation paths.
Liability and warranty boundaries
Contract-specific limitations, liability terms, and disclaimer language are established in formal agreements.
Change management and termination
Release governance, material-change communication, and termination conditions are contractually documented.
Limitations of this public summary
- No numeric commercial terms are published on this page.
- Deployment-specific security and regulatory controls are finalized per contract scope.
- Legal text remains draft until formal legal approval and publication release.